79 Comments

I LOVE ROB.

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This is amazing! The possibilities are endless....Thank you!

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Thanks! Question : when will it be possible to send to everyone the first sentences of the newsletter when the article is only accessible to the paying suscribers, as newspapers are doing with their articles? I find incredibly frustrating not to be able to send to all of my community even the beginning of an article. Thanks for your help.

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Does the new segment tool allow us to resend a newsletter to people who didn't open it?

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Hi, can we save applied filters somehow or make custom lists based on those filters? That'd be neat as it would save time on having to filter things again and again as well as to exclude people you know have paid elsewhere (such as Patreon).

Regardless, neat feature release. :)

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🧨 — boom goes the dynamite.

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This is a great new feature—thanks for adding this! I have a question, though: How confident can we be in the "open" statistic?

When I filtered to see who hadn't ever opened an e-mail, thinking it might make sense to prune the list as you suggest, I noticed immediately that the list included two paying subscribers. They're both relatively recent (within the last two months), so maybe they haven't opened a message yet.

So I'm curious: How are opens being tracked? Is it just by an image tag—and if so, if someone doesn't load images in the message, or has that turned off in their e-mail application, will they have a 0 for opened?

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Beautiful. Thank you. It solves many many important issues.

Yet it also created a new issue that wasn't there before ▶︎ if we click on OPEN RATE, sort by the most "clicks" column (which oddly you don't put as a column in the subscriber analytics update), and then click on the person with the mot clicks, we are sent to the full subscribers list not the individual... This is a NEW ISSUE.

(2) NEVER HAD BUT WOULD LOVE ▶︎ Can we see a list of our most popular links? Per post, and also over time? And a list of who clicked on each of the links?

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Thank you thank you thank you thank you thank you (etc, ad infinitum). You would not believe what I have gone through to get some of this data manually in the past. Thank you!

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Major step in the right direction. Will Substack also be including a way to view unsubscribes?

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This is wonderful; thank you for keeping on pushing out these kind of features; this was one of the biggest frustrations with the system; this is a big improvement!

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Is there any easy way to tell who is forwarding your emails? If not, this would be a great feature to have.

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Thank you. Are we able to send "email only" now without publishing online those emails as articles?

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How do I find the time a post was opened?

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this is fantastic! not enough, but a great start!

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This is outstanding, thank you! I just drafted my first email to a subset of subscribers. When I clicked on "view email recipients," though, I got a blank page. This made me nervous about if I did things right.

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